Jenny Cross advises renal patients to join the RFHKPA

Dr Jenny Cross, FRCP, PhD, Clinical Director Nephrology, Urology, Transplantation, Royal Free London:

“We need you, our patients, with your experience and knowledge, to inform service development much more. There are lots of different ways to influence development of Royal Free renal services, but one of the most effective is joining the KPA, because their voice is heard.”

“Over the years the KPA has been instrumental in redirecting our plans to provide services that work for our patients. The KPA helped choose the locations and layouts of our new dialysis units, how we use transport, entertainment systems in dialysis units, supporting our education and information programmes and advertising what’s new, and explaining what is happening for patients using our service.”  

“The KPA know what kidney patients want and need and if you want to help influence and improve services, join them. We don’t always get it right and we can’t always deliver what you ask for but this close relationship is crucial to our mutual understanding of what we can do to make it work better.”

Visit our Membership Mojo page to join the RFHKPA: