Please join us at this month’s KPA Members meeting, by clicking the Zoom link below:
The Meeting ID is: 810 8382 7170 Passcode: 282729
Our Guest Speaker is Stephanie Marfo, Service Manager – Renal and Nephrology, Royal Free London NHS Foundation Trust
“As hospital services get back nearer to normal, we want our renal patients to understand the work that is carried out by the renal admin team.”
How The Renal Admin Team service the unit and how renal patients benefit from their work:
Stephanie’s role is to oversee the smooth running of operations across the Royal Free renal and satellite units. The role encompasses not only managing administrative and support teams within the service but having oversight of the Finances being used. The role also includes supporting the governance arrangements within the directorate and developing standard operating procedures for the service.
She chairs the regular renal team and KPA meetings, which ensures the KPA is kept fully updated on changes that have an impact on patients; the KPA brings patient issues and trends to be considered as to how the renal team can help. These meetings help all of us to understand patient views on long-term planning.